Responsible Gaming at
db789 — Play Smart, Stay Safe
db789 is committed to providing a safe, fair, and transparent gaming environment for all players across Bangladesh. Our responsible gaming framework gives you the tools, information, and support you need to keep gambling enjoyable and within your control.
Gambling Should Always Be Fun
At db789, we believe that sports betting, casino games, and Keno are forms of entertainment — not a way to make money or solve financial problems. For the vast majority of our players across Bangladesh, gambling remains a recreational activity enjoyed responsibly. However, db789 also recognises that for a small number of people, gambling can become problematic, and we take our responsibility to those players very seriously.
Our responsible gaming framework is built on three pillars: awareness, prevention, and support. We provide every registered db789 player with practical tools to manage their gambling activity, clear information about the risks associated with excessive gambling, and direct access to professional support resources at any time.
db789 enforces a strict minimum age of 21 years for all players. Age verification is mandatory during the registration process, and any account where the player is found to be under 21 will be immediately suspended and permanently closed in accordance with our Terms & Conditions. We actively monitor platform activity to detect patterns that may indicate problem gambling and intervene proactively where necessary.
This page explains the responsible gaming tools available to db789 players, describes the warning signs of problem gambling, and provides guidance on how to seek help if you or someone you know is struggling with gambling-related issues. All db789 players in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and across Bangladesh are encouraged to read this page carefully.
Remember: Gambling at db789 is entertainment. Set a budget, stick to it, and stop when it stops being fun. Never chase losses — no bet is guaranteed, and the outcomes of all games on the db789 platform are determined by certified random number generators.
The Golden Rules
Only Gamble What You Can Afford to Lose
Never gamble with money set aside for rent, food, bills, or family expenses. Your gaming budget at db789 should come entirely from disposable income.
Set Limits Before You Start
Use db789's deposit limit and session time tools before you start playing. Limits set in advance are more effective than decisions made in the heat of the moment.
Never Chase Losses
If you have lost your session budget, close the platform. Increasing your stakes or making additional deposits to recover losses is one of the most common paths to problem gambling.
Take Regular Breaks
Set a time limit for each db789 session. Use our time-out feature to enforce regular breaks. Gambling should never interfere with work, family time, or sleep.
Play Sober and Clearheaded
Avoid gambling on the db789 platform when you are under the influence of alcohol or when you are feeling emotionally distressed, angry, or depressed.
Responsible Gaming Tools at db789
Every db789 player has access to the following built-in responsible gaming tools. These tools are available free of charge at any time through your account settings or by contacting the db789 support team.
Deposit Limits
Set a maximum deposit amount on your db789 account on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be processed until the limit period resets. Requests to lower a deposit limit take effect immediately. Requests to raise a limit are subject to a mandatory 7-day cooling-off period before they come into force.
Available in Account SettingsLoss Limits
Define the maximum amount you are willing to lose in a given time period — daily, weekly, or monthly. When your net losses on db789 reach the limit you have set, the platform will automatically prevent further wagers until the limit period expires. Loss limits are a powerful tool for players who find it difficult to walk away after a run of losses.
Available in Account SettingsSession Time Limits
Set a maximum duration for each individual gaming session on db789. When your session time limit is reached, you will receive a clear on-screen notification and be automatically logged out of the platform. This tool is especially effective at preventing the loss of track of time that is a common feature of extended gambling sessions.
Available in Account SettingsCool-Off Period
Take a short break from the db789 platform by activating a cool-off period of 24 hours, 48 hours, 1 week, or 1 month. During a cool-off period, your account remains open but all betting, casino, and gaming functionality is suspended. Deposits are blocked. The cool-off period cannot be cancelled once it has been activated — it must run its full duration.
Via Support TeamSelf-Exclusion
If you feel that gambling is becoming a serious problem, you can request a self-exclusion from the db789 platform. Self-exclusion periods are available for 6 months, 1 year, 2 years, 3 years, or permanently. During self-exclusion, your account is fully closed, all deposits are blocked, and you will be removed from all db789 promotional communications. Self-exclusion is irreversible for the chosen period.
Contact Support to Activate24/7 Player Support
The db789 responsible gaming support team is available around the clock, every day of the year, in Bangladesh Standard Time (BST, UTC+6). If you are concerned about your own gambling behaviour, or worried about someone close to you, reach out to our team at [email protected]. All responsible gaming enquiries are handled with complete confidentiality.
Available 24/7Responsible Gaming Limits — Summary
| Tool | Available Periods | Takes Effect | How to Activate | Status |
|---|---|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly | Immediately (decrease) / 7 days (increase) | Account Settings | Active |
| Loss Limit | Daily / Weekly / Monthly | Immediately (decrease) / 7 days (increase) | Account Settings | Active |
| Session Time Limit | 30 min / 1 hr / 2 hr / Custom | Immediately | Account Settings | Active |
| Cool-Off Period | 24 hr / 48 hr / 1 wk / 1 mo | Immediately — cannot be cancelled | Support Team | Active |
| Self-Exclusion | 6 mo / 1 yr / 2 yr / 3 yr / Permanent | Within 24 hours of request | Support Team | Active |
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise in yourself. The following signs may indicate that gambling is becoming harmful. If you recognise several of these patterns in your own behaviour, we strongly encourage you to use db789's self-exclusion tool or contact our support team immediately.
Spending more money or time gambling on db789 than you originally planned, and finding it difficult to stop once you have started a session.
Chasing losses — continuing to bet after losing in an attempt to win back money, often with larger stakes than usual.
Borrowing money from family, friends, or financial institutions in Bangladesh specifically to fund gambling activity.
Feeling anxious, restless, or irritable when you are not gambling, or when you try to reduce or stop your gambling activity.
Hiding your gambling activity from family members, lying about how much time or money you spend on db789 or other platforms.
Gambling is interfering with your work, studies, relationships, or family responsibilities — including missing deadlines or neglecting important commitments.
Losing sleep due to gambling — staying up late to place bets or lying awake thinking about gambling outcomes, losses, or your next session.
Using money allocated for essential expenses — rent, utility bills, food, school fees — to fund deposits on db789 or any other gambling platform.
Withdrawing from social activities, hobbies, or time with friends and family in favour of spending more time gambling online.
If you recognise these signs: Please stop gambling on db789 immediately and contact our support team at [email protected]. Our team will help you activate a cool-off period or self-exclusion without judgement. You can also visit our FAQ page for more guidance on managing your account.
How Do You Know If You Have a Problem?
Answer the following questions honestly. If you answer "yes" to three or more, we strongly recommend using one of db789's responsible gaming tools or seeking professional support.
Problem Gambling Self-Assessment
Answer honestly — this is for your benefit only.
Have you ever gambled with money that was intended for essential expenses such as rent, food, or household bills?
Have you ever tried to win back money you lost gambling by placing more bets or making additional deposits?
Have you ever lied to family members or friends about how much time or money you spend gambling online?
Has gambling ever caused you to miss work, studies, family commitments, or other important responsibilities?
Have you ever borrowed money or sold possessions specifically to fund your gambling activity?
Do you feel anxious, irritable, or restless when you are unable to gamble, or when you try to cut back?
Has gambling caused significant financial stress, relationship problems, or mental health difficulties for you or your family?
If you answered "yes" to three or more questions, please contact db789 support at [email protected] to discuss self-exclusion or a cool-off period. Help is available 24/7.
How to Request Help from db789
Requesting responsible gaming support from db789 is straightforward and completely confidential. Our team will never judge you for asking for help — in fact, reaching out is the most responsible thing you can do.
Contact the db789 Support Team
Send an email to [email protected] with the subject line "Responsible Gaming Request". Include your registered username and the specific tool you wish to activate (cool-off, self-exclusion, deposit limit, etc.).
Choose Your Protection Measure
Our support team will walk you through the available options — from a short 24-hour cool-off period through to a permanent self-exclusion — and help you select the measure that is appropriate for your situation.
Confirmation and Activation
Once you have confirmed your choice, our team will activate the selected measure on your db789 account within 24 hours. You will receive email confirmation once the measure is in place. Cool-off periods and self-exclusions cannot be reversed for the duration chosen.
Ongoing Support
db789's responsible gaming team remains available throughout your cool-off or self-exclusion period if you need further guidance or wish to discuss your situation. We can also direct you to professional counselling services available in Bangladesh.
21+ Age Policy — Strictly Enforced
db789 operates a strict minimum age policy of 21 years for all players. This policy applies to all residents of Bangladesh and is enforced through multiple layers of verification throughout the player lifecycle on the db789 platform.
During registration, all players are required to confirm they are 21 or older by providing their date of birth. This information is cross-checked against the identity documents submitted during the KYC verification process. Any account where the player is found to be under 21 will be immediately suspended.
- Valid National ID card (Bangladesh), passport, or driving licence required for KYC verification.
- Date of birth must confirm the player is aged 21 or above at the time of registration.
- Withdrawals above ৳50,000 require full identity verification including proof of address.
- Any account suspected of being operated by a minor is suspended immediately pending investigation.
- Bonuses, winnings, and account balances on underage accounts are forfeited in full.
Underage gambling is illegal. If you are aware of a minor accessing the db789 platform, please report it immediately to [email protected]. Parents and guardians are encouraged to use parental control software to restrict minors' access to online gambling platforms.
Fair Play & Game Integrity
All games available on the db789 platform — including slots from Pragmatic Play, NetEnt, and Microgaming, live casino tables from Evolution Gaming and Ezugi, and Keno draws — operate on certified Random Number Generator (RNG) technology. This ensures that every game outcome is genuinely random and cannot be predicted or manipulated by any party, including db789 itself.
Understanding the nature of random outcomes is an important part of responsible gambling. No strategy, system, or pattern of betting can reliably predict future outcomes in RNG-based games. Wins and losses in the short term are entirely determined by chance, and past results have no bearing on future results.
- All game Return to Player (RTP) percentages are set by the game providers and are independently verified.
- Cricket betting odds on db789 reflect genuine market conditions for BPL, IPL, and T20 World Cup matches.
- db789 uses SSL encryption across all pages and transactions to protect player data and financial information.
- All financial transactions — including bKash, Nagad, Rocket, and Upay deposits and withdrawals — are processed through secure, verified payment channels.
db789 is committed to maintaining a fair, transparent, and secure gaming environment for all players across Bangladesh. If you ever suspect irregularities in game outcomes or account activity, contact our support team immediately at [email protected].
Enjoy db789 — Within Your Limits
db789 offers Bangladesh's best cricket betting, live casino, slots, Keno, and VIP Club experience. Play smart, set your limits, and enjoy every session knowing that db789 has your back.